How to File a Complaint Against an Insurance Company

If you live in the great state of New York and have had problems with an insurance company, broker, or agent, then you are entitled to file a complaint against that person or company and have your voice heard through an official way. It is important to understand that you have rights in this country and that if you have been mistreated or misled in one way or another, then you are certainly entitled to tell someone about that in an official manner and have your problem resolved.

The best way to file a complaint is to do it online through an Online Consumer Complaint form. This form will entitle you to a file number and confirmation code which tells you that you are officially on the list to have your case heard by someone with authority. In that complaint form it is very important for you to describe the complaint and situation in the best manner possible. Any evidence that you have about your problem must be submitted in this form and will be used as a part of your case. If you have documentation that shows the problem, then you must submit it with your complaint forms. Things such as pictures, documents and faxes are certainly considered good pieces of evidence for people to use when filing a complaint. You can either turn your form in online or you can mail or fax it to the people in charge. You can find all of those phone numbers online. It is, however, suggested that you file your complaint online because the process will be much faster on your end. This also saves you the time of physically mailing the complaint and the money that it will cost you to mail that complaint. It is also noted that files that complaints that are filed online receive immediate attention from the department and will be dealt with much quicker than those sent in the mail.

Like mentioned before, the complaint must be very detailed and include all of the information necessary. You must not only include all of your information but also all of the information of the person or company who mistreated you. If you are having a hard time figuring out how to write a proper complaint, you should ask someone you know to help you. Do not wait to file a complaint if you have been mistreated. File the complaint and then get a new insurance company.